HOW TO ORDER

PLEASE NOTE WHEN USING THE TRAX ON-LINE SHOP YOU CANNOT PLACE IN STOCK AND PRE-ORDER MODELS IN THE SAME ORDER

SHOPPING FOR IN-STOCK MODELS

All models listed as IN STOCK are actually In Stock and ready for immediate despatch. Our models are brand new in mint condition and are unopened and in their original packaging and cellophane wrapping where applicable.

Also, we would like to point out when your pay for your in-stock models, our fully compliant website only uses PCI DSS encrypted direct payment gateways to Barclaycard Merchant Services, Stripe and PayPal. TRAX Motorsports Marketing has no access to your on-line payment details.

Follow these simple steps to quickly and easily order IN-STOCK models from our website.

STEP1:    Add items to your basket by clicking ADD TO BASKET.

STEP2:   Login at ‘MY ACCOUNT’ (if you’re an EXISTING Customer) or
………… click ‘ITEMS’ tab (if you’re a NEW Customer and fill in your billing details)

STEP3:   Check YOUR ORDER is correct

STEP4:   Select your preferred PAYMENT method

STEP 5:  Click ‘PROCEED TO CHECKOUT’

And that’s it! – A confirmation of order will be sent out and you can look forward to receiving your order.

 

MAKE GREAT SAVINGS WHEN YOU PRE-ORDER YOUR MODELS

WITH TRAX MOTORSPORTS MARKETING!

Over the past few years, the prices of models have increased considerably. The nature of the industry means that it may take several years for models to be produced.  So, the original price you may see advertised for an unreleased model today – may be totally different from the price you will pay when the model is eventually released and available to buy. That’s why, since we started our company in 1982, TRAX Motorsports Marketing has always offered the Pre-Order Price Guarantee. No matter how much the manufacturer increases the price of a model, you will pay the original price when you place your pre-order.  To our knowledge, we are the only company which does this, as most companies will charge whatever the release price is no matter what their pre-ordered price may have been.

When you pre-order with us, you become a Priority Status TRAX Motorsports Marketing Customer, this means we allocate and despatch all new releases and limited editions to our Pre-Order Customers – FIRST.  In fact, it is becoming even more common for us to sell out models to pre-order. It’s not because we don’t buy big – TRAX Motorsports Marketing is one of the largest customers for all the leading brands in the UK, it’s because we are pre-selling so many more models than other leading companies.

SHOPPING FOR PRE-ORDER MODELS

To pre-order models with TRAX Motorsports Marketing – you will need to place your pre-order to enable you to register your account. Once we have received your confirmation via the website, that’s it! you have your Pre-Order Account.

Please note that if you do not provide us with all the necessary details – your account will not be activated.

Follow these simple steps to quickly and easily place your PRE-ORDER

STEP1:    Add pre-order model(s) to your basket by clicking PRE-ORDER NOW

STEP2:   Login at ‘MY ACCOUNT’ (if you’re an EXISTING Customer) or
………… click ‘ITEMS’ tab (if you’re a NEW Customer and fill in your billing details)

STEP3:   Click ‘PROCEED TO CHECKOUT’

STEP4:   Check YOUR ORDER is correct

STEP 5:  Click PAY LATER to confirm your pre-order.

STEP 6:  Click PLACE PRE-ORDER NOW and that’s it!

Shortly after ordering you will receive your order confirmation via e-mail documenting your order with the actual guaranteed Pre-Order prices and Delivery Charge if applicable. The TRAX Motorsports Marketing Team will then simply add the new models to your Account.

No payment details are necessary until the first model(s) on your order have been released and are ready to despatch to you. It is at this point that you will be asked for your payment method.  The total delivery charge is always deducted when your first pre-ordered model has been released and is ready to despatch to you. After this, it is only the price of each model you pay for no matter how many individual despatches must be made.

Pre-Order prices are in £sterling.  International Customers will be charged at the £sterling value for their individual models, when they are released. Customers will have to accept the prevailing fluctuation within their own Country with regards to their individual currency values against £sterling when individual models are made available. Of course, the Pre-Order Price Guarantee is still honoured for all International Customers.

If you choose to open your account via the telephone or e-mail, the same process will apply.

Please ensure that we have up to date details for you in order to fulfil your orders.

When placing a Pre-Order, the Customer automatically agrees to our *Terms and Conditions of Sale (please see separate section for full details. Also please take the time to read our Privacy Policy.

PLEASE NOTE: IF YOU MAKE ANY DELIVERY/BILLING ADDRESS CHANGES ETC. TO YOUR ACCOUNT – YOU MUST NOTIFY TRAX MOTORSPORTS MARKETING IMMEDIATELY VIA E-MAIL/TELEPHONE IN ORDER TO ENSURE THAT WE HAVE UP TO DATE DETAILS.

TRAX E-NEWLETTERS

If you want to know what models are due for release, or the model manufacturer new announcements, to help you with your in-stock and pre-orders. Sign up to our TRAX Motorsports Marketing Update newsletters. E-News is sent throughout the year with special product information mailshots specifically tailored to individual interests. Also, Customers can benefit further from exclusive TRAX Motorsports Marketing promotional offers which are not promoted on our website.

You, as the Customer, has the right to opt out of receiving marketing information at any time, just contact us.

HAPPY COLLECTING!