TRAX MOTORSPORTS MARKETING TERMS & CONDITIONS OF SALE
TRAX MOTORSPORTS MARKETING POSTAGE & PACKAGING CHARGES Excluding GIFT VOUCHER Despatch Charges
or UK/International Special Delivery depending on value
UK Only
Orders from £1.00 - £35.00 = £2.50
Orders from £35.01 - £50.00 = £3.50
Orders from £50.01 - £100.00 = £5.00
Orders from £100.01 - £150.00 = £7.50
Orders from £150.01 - £200.00 = £10.00
Orders over £200.01 = FREE OF CHARGE (UK ONLY)
Europe (inc. Eire)
Orders up to £200.00 - x2 UK Postage - (Please see above for scale)
Orders from £200.01 - £500.00 = £50.00
Orders from £500.01 - £1,000.00 = £100.00
Rest Of The World
Orders up to £200.00 - x4 UK Postage - (Please see above for scale)
Orders from £200.01 - £500.00 = £75.00
Orders from £500.01 - £1,000.00 = £150.00
IMPORTANT
Please note that the total amount of Postage & Packaging charges for the Customer's complete order will be charged, even if only part of the order is initially available, any remaining parts of the order will be delivered with no additional postage charges. If the Customer adds to their existing order any new item/s, this will be treated as a new order and will trigger new postage and packaging charges.
TRAX MOTORSPORTS MARKETING GIFT VOUCHER DELIVERY CHARGE
Please note that all Gift Voucher orders are despatched using the Royal Mail 'Special Delivery Service' for both UK and International markets irrespective of value.
UK - £3.50 Charge
EUROPE - £7.00 Charge
REST OF THE WORLD - £10.50 Charge
TERMS AND CONDITIONS
ADDITIONS TO: Due to administrative procedure it is not possible to add items to existing orders other than at original order entry. TRAX Motorsports Marketing therefore strongly advise that Customers study company literature, website pages and Price Lists carefully before placing orders to avoid incurring additional postage and packaging fees.
PRICE CHANGES: Although every effort is made to maintain prices indicated in literature and on TRAX Motorsports Marketing website pages, it may not always be possible. Therefore TRAX Motorsports Marketing reserve the right to discontinue items from TRAX Motorsports Marketing brochures, Fact Files and Web Site Pages and change prices when and if necessary.
DESPATCHES: If the Customer believes their parcel to be lost, the Customer should contact the TRAX Motorsports Marketing Customer Services Department to investigate the matter further. In order to comply with United Kingdom Royal Mail and insurance regulations, TRAX Motorsports Marketing must allow 14 days from despatch date for delivery of a parcel or packets. If, after this time, non-delivery has occurred, TRAX Motorsports Marketing will assume the parcel lost. For International Deliveries - this period is extended to 28 days.
DELIVERIES: TRAX Motorsports Marketing endeavours to fulfil the majority of customer orders for stocked items within 7 days of receipt. However, at times, due to product shortage, or peak demand (e.g. the Christmas period), delivery may extend to 28 days. If this happens, the Customer will be informed of any problems when the 28 days have elapsed.
DAMAGED GOODS: Before replacement goods or refunds can be issued, goods must be returned for inspection by TRAX Motorsports Marketing, and, if necessary, the item may have to be returned to the manufacturer for testing. In these cases, 28 days must be allowed. Postage and packaging fees will be reimbursed both for the original and return despatch on justified damages.
CANCELLATION OF ORDERS: Cancellation of all or part of an order may be subject to an administration fee of 20% of the order total.
RETURNS: Refunds and exchanges may only be processed when the returned item(s) are received by TRAX Motorsports Marketing. TRAX Motorsports Marketing recommend that the Customer obtains a certificate of posting from the Post Office as we are unable to compensate for parcels that are damaged or mislaid in transit. Upon receipt of a returned item which was originally paid for by credit card or debit card, a reimbursement will be made directly to the card account of the Customer who originally paid for the goods. Where an exchange item is required, the card will be re-charged on despatch. Cheque refunds can only be made in the name of the original Customer.
RESERVE ORDERS: When reserving new or limited edition products, TRAX Motorsports Marketing will debit the Customer's order upon release of items. Occasionally orders may be activated upon receipt of notification of delivery of goods - this may incur a delay of a maximum of 28 days between debit and despatch of orders. Please note that the price quoted when you Reserve Order models - is the price which you pay.
